Communications Desk

The Communications Desk module enables users to easily share shift openings, events, incidents, and general messages via Text Message and/or Email so that no time is wasted during time-sensitive situations. Stay in contact with large groups of people instantly and easily. Monitor real-time messages and responses from a central dashboard. Poll for shift openings or location status. Use pre-configured message templates for speed, reliability and accuracy when seconds count. Send messages to specific departments, groups or subsets of groups as determined by you.

Benefits include:

  • Internal Communications – Communicate with individuals or groups of any size whether they are out in the field or in another location and receive their replies immediately.
  • Incident Response – Poll your first-responders for location and availability.
  • Staffing – Poll your staff for shift availability and other staffing needs.
  • Message Templates – Create pre-determined message templates to save time in communication and response.

Rapid Notify Brochure

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More Options

Geographic Mapping (GIS)

Whether you are alerting a single neighborhood or if an city to be evacuated, the Rapid Notify GIS mapping option can help you target your emergency notifications by geographic location.

Severe Weather Warnings

Severe Weather Warnings deliver automated and targeted alert notifications via SMS Text message and/or email. Precision-targeted alerts specific to county or state areas are generated moments after being issued by the National Weather Service.

Inbound Toll-Free Number with IVR

A dedicated Inbound Toll Free Number feature provides you with a dial-in number for callers to hear your recorded message with IVR menu selection options.

Master/Sub-Account Structure

Rapid Notify offers a unique option to create a Master/Sub-Account relationship with customizable levels of visibility and control. Ideal for schools, universities and organizations with multiple locations.