System Features / Included

Fully Hosted

Our fully hosted and managed notification system means there is no hardware to purchase or additional phone lines required.

Web-Based Dashboard

Our secure, online dashboard allows for access to notification tools from any location with Internet connection.

Interactive Responses

Receive immediate feedback with touch-tone surveys to poll alert recipients regarding response efforts, location status, etc.


All access is User Name and Passcode protected, and secured by SSL protocols with 256-bit data encryption for secure communications.


Online dashboard access to detailed, downloadable delivery and status reports for each alert recipient.

Unlimited Data Storage

Create and store unlimited contact lists and messages in advance so they are ready to access in an emergency situation.

Delivery Options

Instant, scheduled and recurring alert delivery options allow you to respond to immediate situations or plan notifications in advance.

Custom Reply-To + Caller ID

Enable an email alert recipient to reply directly back to the address you specify and select your valid Caller ID number for identification.

Multiple Contact Numbers

Assign up to three phone numbers to the same contact record in addition to an SMS Text number and email address.


Use the self-registration portal to capture complete contact information right from your website. Registrants can opt-in, self-edit, and opt-out.

IPAWS Compatible

Rapid Notify is becoming an IPAWS-OPEN Developer with FEMA’s Integrated Public Alert and Warning System.

Cascade Calling

Toggle on/off the feature to call each of the (up to three) telephone numbers for a contact until the system reaches a live person for an Emergency alert or an answering machine for a Non-Emergency alert.

24/7 Customer Support

Our exceptional Customer Service team is available 24/7 to assist you. Authorize alerts over the phone when Internet access is unavailable.

Social Media

Keep your followers informed with our simple social media integration. Post messages to your Twitter and/or Facebook pages quickly and easily.


Post your messages to a unique RSS feed that your residents, staff and others can follow on any RSS reader.